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Returns, Refunds & Exchanges

Please inspect your order upon reception and contact us immediately (within a maximum of 14 days of receipt) if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please note that we do not offer refunds, returns or exchanges on personalised […]


Please note that the delivery time does not include the dispatch time. Our usual lead time is 3-7 working days, however it may sometimes be longer depending on the time of the year. Furthermore, some of the products have longer dispatch times which can be seen within the product description. Many of our items are […]

Terms and Conditions

Last updated: Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the website (the “Service”) operated by (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access […]

Privacy Policy

Last updated: (“us”, “we”, or “our”) operates the website (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for […]